Data Retention Policy

Last updated: July 7, 2025

1. Introduction

This Data Retention Policy explains how long binshadme keeps different types of personal data and why we retain it. This policy should be read alongside our Privacy Policy, which explains what data we collect and how we use it.

2. General Principles

We retain personal data for as long as necessary to:

• Provide the services you have requested
• Comply with legal obligations
• Resolve disputes
• Enforce our agreements

When personal data is no longer needed for these purposes, we securely delete or anonymize it.

3. Specific Retention Periods

3.1 Account Information

We retain your account information (name, email, profile details) for as long as your account remains active. If you delete your account, we will delete or anonymize your account information within 30 days.

3.2 Course Progress and Completion Data

Information about your course progress, completed lessons, and quiz results is retained for as long as your account remains active. This data is deleted when you delete your account.

3.3 Communication Data

If you contact us via email or through our support channels, we retain these communications for up to 2 years to provide ongoing support and improve our services.

3.4 Technical Data

Log files, IP addresses, and other technical data used for security and service optimization are typically retained for 90 days.

3.5 Analytics Data

Aggregated analytics data about how users interact with our platform is retained indefinitely but does not contain personally identifiable information.

4. Data Backup

For disaster recovery purposes, we maintain backups of our databases. These backups may contain your personal data and are retained for up to 30 days before being permanently deleted.

5. Legal Holds

In some cases, we may need to retain data for longer periods due to legal obligations, ongoing investigations, or disputes. In these situations, we will retain the relevant data until the legal hold is removed.

6. Your Rights

You have the right to request deletion of your personal data at any time. Please note that some information may be retained even after such requests for legal and technical reasons, but this data will be anonymized wherever possible.

7. Changes to This Policy

We may update this Data Retention Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

8. Contact Us

If you have questions about our data retention practices, please contact us at:

Email: info@binshad.me